New Horizons homeless shelter in Manchester implementing new policies to make facilities safer
Shelter capping nightly guests at 138
October 1, 2019
New policies are now in effect at the New Horizons homeless shelter because of an increase in the number of clients.
- City officials inform other communities of capacity issue at city’s only homeless shelter in Manchester
In order to access the day resource program from 8 a.m. to 4 p.m., people must be engaged in supportive services, such as speaking with a case manager.
The shelter will also only allow 138 people to sleep over per night from now on. Staff said they may have to turn some people away.
“This is painful,” said Stephanie Savard, chief operating officer at New Horizons. “The thought of turning someone away breaks all of our hearts. I don’t know the answer because we have to make the decision for the facility and our staffing model. It’s going to be really difficult. There is no doubt about it.”
The shelter is currently looking to fill eight positions to help provide services.