Our Mission: To Prevent and Break the Cycle of Homelessness

Our mission moves us to empower people experiencing homelessness. We do that by providing dignified housing, by delivering comprehensive and innovative solutions, by developing collaborative relationships with our clients and partners, and by creating opportunities for donors and volunteers committed to making a difference where they live and work.

With headquarters in Manchester, NH, and locations in Concord and Wolfeboro, Families in Transition includes the Outfitters Thrift Store and Willows Treatment Center brands.

We believe in…

Treating others with dignity

We value every person
Treating others with empathy and respect is paramount. Learn how our housing programs impact people’s lives.

Housing programs

Empowering people

We provide impactful tools
We strive to eliminate barriers to help people achieve their goals. Learn more about our programs and services.

Our programs & services

Collaborative relationships

Together we can do more
We believe collaboration is the key to success in the community. Learn how you can get involved with the work of our mission.

Get involved

Housing & Property Management

Families in Transition operates more than 25 facilities in New Hampshire. Our properties are located in cities and towns around the state, including Concord, Dover, Manchester, and Wolfeboro. Our residential buildings house individuals and families with children offering clean, safe, affordable living to the many residents who come to call our properties home.

With more than 200 units for families and individuals, our housing programs enable participants to achieve stability and maintain permanent housing.

Other Components of Our Work

NH Coalition to End Homelessness

The New Hampshire Coalition to End Homelessness engages in research, education, and advocacy in the community that aids the work of homelessness service providers around the state, providing vital data and information for the public and the media around homelessness.

Housing Benefits

Housing Benefits is a Community Based Housing Development Organization (CHDO) that was formed in 2009 in response to encouragement from both the City of Manchester and the New Hampshire Housing and Finance Authority. Housing Benefits works closely with Families in Transition to develop affordable housing in our communities.

Outfitters Thrift Store

The Outfitters Thrift Store serves as a vital source of revenue to fund the mission of Families in Transition and also serves as a channel for donated goods to support our program participants, whether it is for essential clothing needs for people experiencing homelessness in our emergency shelters, or through store vouchers for low-income families in our housing programs.

Willows Treatment Center

The Willows Substance Use Treatment Center specializes in providing evidence-based practices to address substance use disorders as well as mental health and trauma. We provide support for overall wellness and recovery and focus on breaking down the barriers so that each individual can receive the treatment they need.


Contact Us     Our Leadership     Careers

Families in Transition is a tax-exempt 501(c)3 nonprofit organization. The Families in Transition Identification Number (EIN) is 02-0475414.